monitoring and evaluation form

The attached is a simple form designed for people using A Slice of the Cake to support their work with other groups. If this is you then please keep a record and feedback to us on the attached form. Many thanks.

Training in Birmingham July 07

Find all the notes taken from the training day here. Add your own thoughts and comments and keep building the resource.

The training was delivered by Hilary Hughes and Ben McManus from BArts. email info@pandaemonium.biz

Many thanks to Birmingham Change Up Consortium and bayc for sponsoring this event. Thnaks too to everybody who participated so actively on the day. 

people that came on the day:

Mike Langsford, Fields in Trust. Email mike.langsford@fieldsintrust.org

Jacqui Clarke, WAITS. Email jacqui@waitsaction.org

Karen Argyle, Birmingham Foundation. Email karen@bhamfoundation.co.uk

Shahid Mir, East Birmingham Community Forum Ltd. Email mir3pk@yahoo.com

David Loveridge, Birmingham Foundation. Email david.loveridge@bhamfoundation.co.uk

Carole Lowe, Southwest Birmingham Community Association. Email carole@swbca.org.uk

Jackie Grant, B-Autistic. Email jacqueline.grant@btopenworld.com

Averil Owen, B-Autistic. Email owen@blueyonder.co.uk

Lacky Begum, Groundwork. Email lacky.begum@groundwork.org.uk

Rakhyia Begum, Saheli Womens Group. Email rakhbegum@yahoo.co.uk

Amy Turner, Birmingham Carers. Email amy.turner@birminghamcarers.org.uk

Joss Kennordrie, Moseley Forum and Moseley Festival. Email kennordrie@yahoo.co.uk

Helen Dowdeswell, Birmingham Rathbone. Email helendowdeswell@rathbone.co.uk

Les Hemus, bayc. Email les.hemus@bayc.org

Alison Straker, G:up. Email info@www.growingupinthewestmidlands.info

Questions and answers about sustainability:

How to overcome challenges to delivering the training:

• Preparation of course material – need to identify audience group.
• Familiarize with the pack first
• Run a pre-pack session and see what they hope to achieve
• Make sure they understand it..
• break it into bite size pieces
• Work with the groups and the pack rather than just handing it out
• Make it an enjoyable experience
• Go through it section by section
• Ensure your organization is supporting the others you are helping
• A glossary would be useful
• Try it out on your own org first
• Tailor make the pack for people with disabilities/ other language needs
• Make sure we have some funding to understand barriers that people may face
• More signposting to supporting resources
• Making the time and space
• Always make sure that you are available at the end of the line when your client organization is doing this.
• Do some follow-up or review with the groups

What does sustain mean to you?

• Long-term survival
• Holding on
• Keep going
• Continual delivery
• Life-line
• Food
• Ecology
• Survival
• Evolution
• Elastic
• Continuity
• Good house-keeping
• Investment
• Management
• Utilizing resources
• Helping

5 priority activities for building a sustainable group

• long-term funding strategy
• skills audit for management committee and staff
• ensure we have clear aims and objectives in line with service user needs
• organizational review – talk to all stakeholders
• build an action plan

long-term funding strategy

marketable strategy

sexy image

money talks

everyone needs money

actions happen with money

endowment funding

partnership

adoption of organizations or plan e.g. by the Council

membership fees

investment in smaller organizations to gain value added or surplus benefits

charitable trusts

skills audit for management committee and staff

should be done every year but frequently is not!

There is a useful skills analysis resource at www.skild.co.uk

Identify whether people are using the skills they have effectively to support the organization.

Build a strong relationship between staff and the board – have fun together. Maybe an away day.

The Change Up! governance hub – a-z of governance is really helpful and the governance code.

The Charity Commission website is also a good source of information around governance.

ensure we have clear aims and objectives in line with service user needs

needs analysis looking at user and delivery review to maximize capacity and identify untapped areas and awareness of service users and that you are on track with need.

Could the delivery of services be changed to meet this, possibly through linking with other organizations to enhance service delivery

Need a continual monitoring process

Adaptable organization and able to adapt to and react to changing circumstances

Developing organizational capacity to meet these changing circumstances by using existing capacity creatively

Consultation and feedback

Think about doing social auditing.

REACH – will give help to voluntary organizations by matching retired business people to VCS orgs.

organizational review

talk to all stakeholders

in reality most organizations don’t do a strategic review until it’s critical

must be done by whole organization - holistic approach

lead to a list of actions

strategic plan funding plan, aims objectives

implementation – who will do it/be in charge of it

evaluation and monitoring

it is an on-going rolling process that should take place every two years, some things annually and should be part way through the current business plan.

It stops mission-drift.

build an action plan

what is the need for the plan?

Aims and objectives of the organization

How long will it take? Is it for an event or a longer term activity

Need a skills audit to know who will do what?

What will the outcome be – will it be sustainable

Where do we start

Who is involved

Is there a cost? How do we address this?

Training in Leamington Spa July 07

Find all the notes taken from the training day here. Add your own thoughts and comments and keep building the resource.

The training was delivered by Hilary Hughes and Ben McManus from BArts. email info@pandaemonium.biz

Many thanks to WAYC for hosting the event and for warning us to go home when the flood waters started to rise. thanks too to everybody who partcipated with such enthusiasm on such a dreary grey day.

People that came on the day:

Vic Jones Warwickshire Children’s Fund

Cath Errington, WAYC

Angelina McNaught NWCVS

Davina Key NWCVS

Michelle Meacham wheels to work regional manager

Emma O’Dowd CSW Sport

Isolbel Fitzgerald, CHEERS

Jess Bishop Dassett Magna Youth Project

Sonia Gordon, Regeneration Services

William Clemmey, WAYC

Frankie, African Caribbean Project

Questions and answers:

Solutions to using the pack with groups

• Use food or cake as a visual aid
• Useful for small community groups to understand funding on their own
• Put a sticker with definitions that you think could be better – e.g. social enterprise
• Bite-sized chunks
• Progress chart – so people can see and tick off what they have done.
• William will talk to Frankie about using the room
• Make an index, contents and glossary
• Time management and plan ahead
• Good that it is already in an order and accessible
• Laminate the sheets
• Ring bind it
• The right partners around the table – get people involved from the beginning – not changing it at the end.
• Sell the benefits – people have limited time and need to see the advantages
• Make it fun – group activities
• Think about suitable times
• Support – from other orgs e.g. CVS
• Identify strengths in the group
• Delegate responsibility and enable people to work to their strengths

Five priority actions to support groups to be sustainable:

• Cashflow/ financial forecast
• marketing plan
• Look at skills within the group
• Business plan
• Fundraising

Sustain

Keep going

Healthily

Hold on

Nourish

Continuation

Elongates

The same thing

Be relevant

Change

Evolve

Suffer

Survive

Recover

Water

True to the point

Rooted

Lack of decay

Pruning

Constant change

Prevent damage

Persevere

Development

flexibility

Discussion around the five priority actions

1) Cashflow/ financial forecast

who is it aimed at (bank/funder)

need to look at start up costs and running costs

need to look at long term needs, revenue and capital

need to look at peaks and troughs of money in and out

needs to be best guess figures for new businesses/groups. Be as accurate as you can but don’t get hung up on this. Research what it costs for others in similar position.

Need to look at surviving the poorer times i.e. overdraft or business angels

Has to be as accurate and current as possible – keep updating it.

Send different cash flows to different people – but remember which one you sent them!

2) marketing plan

good idea to have a marketing plan

identify the audience

identify your message – what it is you really want to say

plan the marketing activities you want to do over a period of time e.g. leaflet drop every three months

identify where you will put your leaflets etc. sp it’s accessible to the right audience

identify a budget

identify free marketing opportunities

develop a brand e.g. a logo and colour scheme

who will do the marketing and publicity?

Location of event/activity (this will affect who comes)

Do your market research to get views of clients and service users

Strategy – look at users, funders and competitiors

Make sure that if you use a designer that they match your organisation’s ethos and values and that they will represent you well.

3) Look at skills within the group

skills audit

SWOT – respond and move forwards

Share information

Teamwork

Address skill shortage

4) Business plan

community involvement

needs driven – market

quality standard

milestones – achievable

SMART (Exciting Recorded) SMARTER

5) Fundraising

get to know the funders – have funding markets that bring VCS and funders together

really understand what their needs are and what they are interested in

Training in Stafford July 2007

Find all the notes taken from the training day here. Add your own thoughts and comments and keep building the resource. The training was delivered by Hilary Hughes and Ben McManus from BArts. email info@pandaemonium.biz

Many thanks to SCVYS and the Staffordshire Young Farmers for hosting the event. Thanks too to everybody who participated to make it the day it was.

People who came on the day: 

Steve Wilson, Stafford District Voluntary Services

Claire Nail, Voluntary Action Stoke 

Karen Sullivan, Staffordshire County Council

Beverley Molley, Chase CVS

Brian Heathcote, Community Council of Staffordshire

Jordan Thompson NCVCCO

Sue Fox SCVYS

Questions and Answers:

Sustain means:

Hold on

Continue and develop

Remain

Stability

Keep going

Consistency

Nourish

Nurture

Protection for future generations

Strength

Security – it’s always there

A feeling of safety

Protection

Reliability

Flexibility

Constant

Suffer

Resilience

Absorption

Change

Develop

Hard work

Overcoming challenges in delivery:

Decide who to target

Project evaluation summary of available toolkits in community development

More training opportunities for development workers

Allocation of reading time

Tailor it to suit organisations

Break it down into bite sized pieces

Different methods of delivery: Peer support group, e-learning group, one to one support

Bring groups together

Provide networking opportunities

Make space for exchanging ideas

Action planning to identify gaps

Share resources

Added value

Communicate by:

• Word of mouth
• Inevitability of falling first and learning from the experience – picking people up when it’s gone wrong
• Luxury of outreach
• Neutral territory – don’t expect people to come to you. Give them security.

Keep a register of who has packs – get feedback and evaluate

Break into bite-sized sections

Formalise the pack for some groups who work like that. Give it to them in their style.

Make use of your resources

4 priority actions to help groups become sustainable

1) Instil confidence and reassurance

breaking down/removing barriers

changing perceptions – challenging negative ideas

sounding board

listening

focus/guidance

increasing skills

encouragement

confirmation

praise

positive attitude – but don’t set people up to fail or give unrealistic expectations.

good communication – you sometimes need to drive it. Keep it open.

establish ‘ground rules’

tell people what they don’t want to hear

2) Identify sources of support and advice

Support and advice structures

Second formative stage

Keep project going ‘sustainability’

Review/monitoring part of the process too

Mentors phone/email/121 – what suits?

Ask questions

Learn from others (best practice)

Research internet

IT skills

Networks

Peer support groups

Community Councils and CVSs and CVYSs

3) Know the group and the roles of individuals

Who, what, why, where, when, how

Skills audit/SWOT identify outstanding needs/skills – what skills do you have and what will you have to find or buy in? Can you delegate jobs based on this? This identifies training needs too.

Conflicts of interest – what other committees are they on? Register of conflict of interest

Group dynamics

Diversity/mix – reflective of the community

Reflective of the community/service user involvement

4) Aims, objectives, roles and responsibilities

clarity of purpose determine agreed aims and objectives which underpins project progression

allocation of roles

understanding of committees and officers’ responsibilities

working within the objectives – keeping focussed

legal status – understand your legal obligations

focus on the job in hand – effective, productive and recorded meetings.

Things I will go away and do

Write a flyer about this training and how we could do it in other places

I would like to see more people sharing their information as happened today

I’m going to take the pack and view it externally and think about how I can apply it in what I do

I think it would be nice if people here kept in contact

Have a good look through the pack and how I can best use it with the type of groups I am supporting

I hope other will be as enthusiastic as me

Through the Development Workers Network meeting on 1^st August – I found tremendous benefit from working with other workers and sharing issues and want to make the network more like that. Not so much faffing.

Take the pack back and share with colleagues to support groups – there are 8 of us. I would like to see more multi-agency working. Together everyone can achieve more

I think the pack has lots of potential I will try and disseminate with my boss and others

This session could have spent more time looking at the pack – did it do what it said on the tin?

Get it out to development officers

I will champion for the sector and go to the compact ombudsman

I’ve got some ideas I will start in the North East. I hope people will come

Take it home and read it

Like to ask some of the groups I work with for their opinions.

It’s brought me right back to grass roots.

Training in Telford October 2007

We managed to rearrange this training after floods held things up in July...

Attending:

Peter Beer

Neil McKinnon

Natalie Spence

Michelle Harrison

Alison Straker

Trainers:

Hilary Hughes and Ben McManus from B Arts.

Questions?

How can we help groups to plan properly for their long-term future and look beyond the next twelve months?

It’s problematic because people only want to look at change at the 11^th hour.

How do I get steering group/trustees fully engaged with the sustainability agenda?

What do you do when your existence depends on your members but you compete for funding with them?

Where do I learn about how to look for funds?

How do I change an old organisation?

The issues are getting the org to:

Look beyond and look at the bigger picture and power in size.

Overcome ignorance and bureaucracy

Face the challenges of keeping up with safeguarding agenda and other policy areas

Sense of threat from paid staff.

Overcoming the divide between paid staff and volunteers

Paid staff blocking engagement with membership. They have power because they are more static than the trustees.

Don’t see themselves as a region. They are very competitive.

Suggestions include:

Quick wins, publicised wins, impress people with the buying power

Social audit? Revisit missions? Seems the block is the staff not the organisation. Replace staff?

Remit for change and then give a vision and see if people choose to be with it or not.

Do some reading on managing change.

How to support individual organisations to become a network and then to build a corporate identity?

15-20 groups working with a variety of age ranges and doing different activities.

Training has started to bring people together – staff.

What is the benefit? – need to support people to overcome isolation. Efficiency in coming together. Added value – group lobby.

Have a tournament between groups?

Give people an immediate result every time they meet.

How often?

Make it a pleasurable experience.

Make it what groups want. But even then there are huge barriers.

Training good practice and opportunity to network is not enough!

Creative Partnerships – puts an agent in each school to look at how the teachers can change practices. Help promote a network and a culture of change.

Pollination – not seen as training but it is. Cross-pollination. Possibly funded through a playful ideas bid?

‘force’ collaboration through funding.

Solutions to using the toolkit with groups

Familiarise yourself with the document so you can feed it out to others

Finding the key people who will benefit and identifying the key bits that will be useful

Make it member friendly

Distil the info from the pack

Mapping people’s needs and interests – link cards to problems

Buy into it yourself

One bite at a time to eat the elephant

Try it with a small group first and identify hurdles and improve what you do with the next group

Time management – working backwards.

Action learning set – building in network development with this

We work so hard for a cake we’re not going to get! That’s the voluntary sector.

Sustain is:

ringing on to the future

Ever lasting

Food

Sustenance

Staying on top

Robust

Healthy

Nurture

Survival

Withstand

Hang on

Endure

Keep alive

Growth

More than hand to mouth

Change

Keep on

Scale of 1-10 how important is sustain to you?

Scores ranged from 4 to 9

Priorities for actions to make something sustainable

• Funding/resources
• The right people with the right skills
• A business plan with an agreed vision and objectives

A business plan with agreed vision and objectives

At an early stage need vision of where project is going. This should reflect needs/skills/wants. Business plan aims and objectives can come later.

It must be owned by the people involved and used as the basis for involving new people – the branding of the organisation- important to keep it simple in order to re-visit and re-evaluate the process and progress

A business plan can be quite simple

How do you get these skills into your organisation? How do you empower the people already in your organisation? - link to right people with right skills.

Must be practical and achievable

Needs to be understood and owned throughout the organisation.

Borrow somebody else’s to have a look and get some ideas.

Funding

People don’t give enough time for this.

What funding is available and for what?

What are the funders’ outcomes? – talk to the funders in advance

How much do you need?

Who is going to write the bid?

When do you want it and how long for?

Is there anyone else applying for the same pot in the same area for similar projects? - join up to make the application.

What have you done to prove the need for this funding? Consultation. But look at what info you already have?

When do you apply – deadlines – do they meet your org’s deadlines?

Your usp – world map of who’s in your area

Does the bid cover the costs of the work you propose to do? Full-cost recovery.

The right people with the right skills

Not a skills audit – skills can be acquired. The right attitude is what matters most. BUT if people don’t have something to offer then they have to go/ be redirected to where they can be useful.

Analysis – determine what the right skills would be

Advertising – the map of the world who else is in it?

Need to have clear agreed ethos of the organisation – right attitude can be identified from this.

Make use of the skills people already have!

Evaluation

What I learned:

A lot about Young Farmers

READ the ‘Slice’

Something about Young Farmers

Other voluntary workers encounter similar issues

What I loved:

Energy

The openness of the group

Open Space

Not going through the toolkit page by page but looking at ways to use it

Small group, more focussed

What I’ll take away:

The whole cake

A learning tool

To read the tool kit

A toolkit that looks fab

What I’ll throw away:

Nothing!

Training in Wolverhampton July 2007

Find all the notes taken from the training day here. Add your own thoughts and comments and keep building the resource. The training was delivered by Hilary Hughes and Ben McManus from BArts. email info@pandaemonium.biz. Many thanks to Black Country Change Up Consortium, DVYO and Wolverhampton Volunteer Centre for your help in getting the event on! Thanks too to everybody who came along on the day and made their contribution.

Wolverhampton was a our first training day on this toolkit. Part way through the day we had the idea of recording the training outcomes and information gathered in the sessions on this website as an extension of the toolkit and a learning resource. The consequence is that the notes from this session are a little less ordered than on subsequent days when we were able to write things up as the day went on, rather than retrospectively from old flip carts!

If you have any changes to suggest to what follows then please make them...

People who came on the day:

Diane Mansell, Brierley Hill CF

Stuart Chapman, Brierley Hill CF

Suffia Perveen ,BME Forum

Gail Mattocks, DVYO

Arnie Troxler, DCVS

Kevin Priest, DCVS

Kate Green, DCVS

Tony Kemshall, Walsall Endeavours

Sue Priest , WNC

Cathy Pemberton, Zip Theatre

Irene Walker, Black Country Change Up Consortium

Udai Patel, Wolverhampton Volunteer Centre

Kate Bartlett, The Haven Wolverhampton

Vicky Burre, Sandwell Forum for Voluntary Youth Organisations

Derrick Gordon, Sandwell Forum for Voluntary Youth Organisations

Questions and answers:

Sustain is:

Holding on

Keep it going

Development and progression

Nourishment

What sustains me:

Food/ a slice of cake

Sharing with other people

Adapatability/flexibility

Roots

Money

Enjoyment/ fun

Optimism

Treats

Overcoming challenges when working with the toolkit:

Create a training plan and break it down into bite-sized bits

Do pre-training questionnaires

Use the pack with the workers first

Tailor the pack for the target group

Have an understanding of where the ‘change’ of funding is going

Update the pack online

Include more things in future packs

6 Priority actions for organisational sustainability:

• Research what people want (that fits your vision)
• Good governance
• Collaborate constantly with whole team
• A clear focus
• The right people
• Meet agreed outcomes

Five of these were discussed further, but interestingly nobody wanted to talk about meeting agreed outcomes!

Research what people want (that fits your vision)

When do we want the information?

Consult with all stakeholders

Agree an agenda/ data framework and priorities

Evaluate the data and give feedback – identify the need/capacity (allow engagement)

Collect date using a variety of methods – questionnaires, the arts, drama, music…

Sometimes people tell you what you want to hear – be aware

What are the isssues that affect them?

How do they feel?

Good governance:

Recruitment – job specs and split the roles

Diversity – life skills and professional skills

Invest in people –nobody should be paid the minimum, training is a right for all staff, hold the board accountable if staff if it isn’t offered. Value staff development and report on it at board level.

Report, record, accountability and review.

Collaborate constantly with whole team:

Shared vision/values understand and revisit

Regular programmed time – different frameworks suit different individuals and teams. Information sharing is vital

Bring people in from the outside to challenge the norm, refresh and nourish

A clear focus

A business plan – everybody knows about it – people involved in writing it, presented at a stakeholder day, make it really visible, a creative day on the plan, role play, impact on your team.

Evaluating/ feedback – possible social accounting.

Revise/review in a timescale – how will they deliver to plan. Use it as a live document.

The right people

Audit of skills/abilities/experience

Identify what is lacking/ what we need

Recruitment/invest in people

Things I will go away and do

take it to the board

work it through with our organisations

read it

email info re webdesign courses to Derrick

email more info

read it

get together with somebody for doing Dudley training

look at it with colleagues

get a group to look at each section and how we can deliver it

talk about it with other development officers and see how it works with different organisations

go through it with development workers and see how/if/why to use it

think about being 'greater than profit'

take away and look at the pack and how it could be broken down into training sessions

i'll incorporate it into my thinking

I'll take the pack and spread it throughout

I'll give it to volunteers and attend further training

Cake Training Evaluation July 2007

We used an evaluation person to gather some feedback from participants under four headings:

• What I learned
• What I loved
• What I will take away
• what I will throw away

This is what people said:

What I learned

Some good discussion, but not sure how much was relevant to Slice of the Cake.

I have learned that information sharing is important for sharing ideas and good practice

Other people’s views

Focus/prioritise

Different perspectives on delivering common goals

Different values/ideas around what I thought were basic concepts

The [Wolverhampton] one way system is more than I can manage in a morning.

To tell other volunteers in starting up business about your org

The need for structure.

A linear approach to figuring out sustainable development

Interesting training techniques

Help to consolidate thoughts/plans already in place

Encouragement of volunteers

What are the new realities to voluntary organizations

Importance of having a good toolkit that can be filtered down to other organizations

I have learned to go back and utilize current resources, i.e. trustees/volunteers

Information on where I can access additional resources

I have learned what wider organizations are on the doorstep and how we could interlink

Different methods of working with organizations to support them along the road towards sustainable funding

Another tool that can be used with groups that may suit some organizations better than existing tools

Open space idea to obtain ideas

Excellent networking

Opportunity to interact

Good informal atmosphere

Better knowledge of CVSs and voluntary organizations issues regarding sustainability.

Methods in using the toolkit

Different approaches to working with groups

Open space technology – not sure I used it to the best in the session, but a lot of potential.

Info on Compact – where to raise issues etc.

Outline of work packs – maybe spend more time on these? A short summary outline of each section. Relevance of first session in context of day.

Shared issues/agendas

Thinking about full-cost recovery

Shared info

Packs!!

Always take people’s contact details

Useful packs, useful contacts

Plan to succeed

Not to be narrow viewed – think about what others are doing and use their ideas. Use contacts.

Leant that as a sector we are well resourced with quality people

I am thinking on the right wave length.

What I loved

Meeting people involved in similar work

Role playing and team building, to come out of own comfort zones and meeting and networking with other professionals

Interaction between people

Meeting/talking frankly with different people

Sitting next to Tony and Udai

Sharing of issues with other organizations

Meeting others and sharing ideas

Practical exercises

The networking

Meeting others and sharing experience of sector

I loved meeting other worker in the voluntary and community sector and sharing knowledge and experiences

Networking opportunity

Vibrant, interactive and communicative course

Networking

Thinking ‘outside the box’

Opportunities for discussion, meeting people

1) knowledge of trainers 2) networking 3) toolkit 4) awareness to other areas of sustainability.

The weather and the setting and it was a good group

The group dynamics

Opportunity to share ideas

Networking – other people’s ideas

Location, atmosphere, food

Gave me concrete easy-to-understand ideas of how to use the toolkit

The Q and A session at start of session

The group of people/trainers

The pack (and multiple packs)

Sharing experiences and information

Good information pack

The style of delivery – trainers were friendly

Looking through the pack

Sharing ideas and networking

Meeting new people, creating new networks

Exercises – made me think. Style of delivery – sharing ideas/meeting

What I will take away

Toolkit

The pack of information

The toolkit to read

Toolkit and thinking of different ways of using it

The toolkit pack and some of the discussions of guidance within the voluntary sector

I will talk thru with our development worker

Toolkit

Ethics of community interest company – flows throughout every org activity

Opportunity to replicate tools

Toolkit – very useful – A-Z /guide – good step by step

Toolkit – ideas – new contacts. Access to other resources

That I will go back and do my filing and check that things e.g. policies are still relevant

Excellent pack for future use

Packs/ideas to take away

Smarties cake

Enthusiasm to use the content of the toolkit

A slice of the cake resource pack, new ideas, new contacts, increased confidence in supporting small groups

More development potential

1) Toolkit session 2) headlines 3) what I need to take sustainability forward

A lovely toolkit. Networking opportunity establishing new links. Strong refresher on capacity building skills. Enjoyable day’s activities.

I will take away a valuable tool to use with organizations along with knowledge gained today to help  me put the tool into practice.

I will take away a more thorough approach to my role – with a greater emphasis on continuous evaluation and meeting real needs, not what we may think is the need.

Ideas to engage groups to write funding bids

The pack and use it to support groups

The packs and hopefully use them in the near future.

New contacts, New tools

Brainstorming about barriers/difficulties and then solutions to using toolkit. Makes it all seem possible,

My slice of the cake, the packs, contacts

The pack and contact details

Looking forward to using the new pack and sharing it with others in my organisation

What I will throw away

Perhaps the day needs to focus more on toolkit

I will possibly throw away photocopies if the pack does not photocopy well.

My parking ticket if I get one – got to go!

The phrase ‘not for profit’

The food

My post-it notes

What I would throw away – Nothing

The outer cover? – separate into bit sized pieces?

Hopefully some of the older toolkits I haven’t used in a while!

The nutty chocolates

Open space

The weather

Post it notes

Nothing!